Singapore Pools is an renowned and revered company. Operating under state authority, this state-run operator provides sports betting, lottery services and horse racing wagering, with profits going towards charity and community development projects. Their portfolio of products includes Toto (national lottery), pre-printed lotteries like Singapore Sweep and 4D as well as football and motor racing sports betting – among many others.
The company is also dedicated to being an industry-leading responsible gaming operator, with stringent policies designed to help players control their gambling habits and prevent addiction. Furthermore, the company partners with various mental health organisations in providing assistance for problem gamblers as well as working closely with police forces against illegal gambling activities.
Singapore Pools is constantly striving to enhance their online platform in order to better support its customers, with its customer service team dedicated to fast and efficient assistance. Furthermore, their website is user-friendly; accessible on mobile as well as desktop devices allowing users access from any location; payment options include eNETS and PayNow QR deposit options.
Singapore Pools’ goal of becoming a leading responsible gaming operator led it to upgrade its IT infrastructure for improved performance and security, including moving its on-premise applications monitoring system to Oracle Cloud Infrastructure (OCI), which will streamline operations while decreasing troubleshooting time.
Singapore Pools’ secure and reliable betting environment is another major draw for users. Their server is protected with cutting-edge encryption standards, certified by WLA Responsible Gambling Framework Level 4, and boasts a dedicated security and technical team to protect customer information.
Singapore Pools’ website and app make betting straightforward for users, providing several methods of placing bets including Bank Link. This feature enables funds from bank accounts held with DBS/POSB, OCBC and UOB banks to be automatically debited when the SPA balance falls short for placing bets – this service can be set up through either source.
Bank Link, PayNow or eNETS offer instant withdrawal options that are subject to applicable transaction charges. Prizes up to $5,000 may also be submitted via Singapore Pools’ online portal or any branch – you will need your NRIC or official document with your FIN for verification purposes. Lastly, self-exclusion may be requested through NCPG as a means of restricting online betting platforms.